Privacy Policy
Effective Date: July 25, 2026
Hope + Health Direct Primary Care ("Hope + Health," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit www.hopehealthdpc.com, use our website, submit forms, request information, or interact with our online services.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect information that you voluntarily provide, including:
Name
Email address
Phone number
Mailing address
Employer or business information (when requesting business memberships)
Information submitted through contact forms
Appointment requests
Membership inquiries
Newsletter or resource downloads
Other information you choose to provide
We may also automatically collect certain technical information when you visit our website, including:
IP address
Browser type
Device information
Operating system
Pages visited
Time spent on the website
Referral source
General geographic location
This information helps us improve the performance and usability of our website.
How We Use Your Information
We may use your information to:
Respond to your questions or requests
Schedule consultations or appointments
Process membership inquiries
Communicate regarding our services
Send educational resources you request
Improve our website and user experience
Send occasional newsletters or marketing communications (you may unsubscribe at any time)
Maintain website security and prevent fraud
Comply with applicable legal obligations
Medical Information
This Privacy Policy applies only to information collected through our website.
If you become a patient of Hope + Health Direct Primary Care, your protected health information (PHI) is governed separately under our Notice of Privacy Practices and applicable federal and state healthcare privacy laws, including HIPAA where applicable. Information submitted through our website should not be considered a secure method for communicating urgent or sensitive medical information. Patients should use the designated patient portal or approved communication methods for clinical matters.
Cookies & Analytics
Our website may use cookies and similar technologies to:
Improve website functionality
Remember visitor preferences
Analyze website traffic
Measure marketing effectiveness
Improve user experience
You may disable cookies through your browser settings. Please note that some portions of the website may not function properly if cookies are disabled.
Third-Party Services
Our website may utilize trusted third-party providers to help us operate our website and services, including:
Website hosting
Analytics providers
Email marketing services
Appointment scheduling
Membership management
Payment processing
Patient portal software
Online forms
These providers only receive the information necessary to perform services on our behalf and are expected to maintain appropriate confidentiality and security.
Links to Other Websites
Our website may contain links to third-party websites for your convenience, including patient resources, healthcare information, or external services.
We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing personal information.
Email Communications
If you choose to provide your email address, we may occasionally send:
Practice updates
Educational resources
Membership information
Newsletters
Health tips
Event announcements
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.
Please note that service-related communications regarding appointments or memberships may still be sent when necessary.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect the information you provide.
While we strive to protect your information, no website, internet transmission, or electronic storage method can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security.
Children's Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children through our website without appropriate parental or guardian consent.
Your Privacy Choices
You may request to:
Access the personal information we maintain about you
Correct inaccurate information
Request deletion of information where permitted by law
Opt out of marketing communications
Ask questions regarding our privacy practices
To make a privacy request, please contact us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements.
Any updates will be posted on this page with a revised effective date. Your continued use of the website after changes are posted constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
Hope + Health Direct Primary Care
1640 Highland Falls Drive, Suite 401
Leander, TX 78641
Phone: (737) 299-8245
Email: hello@hh-dpc.com
For general website inquiries, please use our Contact page. Please do not send confidential medical information through standard website contact forms or email. For patient care matters, use the designated patient portal or approved communication methods.